Effective Date: 30th May 2025
At Ravens Bakery, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit https://ravensbakery.com or interact with us online.
Ravens Bakery is a family-run bakery based in Essex, UK. We are passionate about handcrafted baked goods and equally committed to protecting your personal information.
Business Name: Ravens Bakery
Address: 68 High Street, Ingatestone, Essex, CM4 9DW
Phone: 01277 352667
Email: ravensbakery68@gmail.com
Website: https://ravensbakery.com
We may collect and process the following types of data:
Personal Information – Name, email address, phone number (e.g., via enquiry forms or email subscriptions)
Marketing Preferences – Your preferences for receiving newsletters and promotions
Technical Data – IP address, browser type, device type, time zone, and site usage (via Google Analytics)
Cookie Data – Preferences and browsing behaviour via cookies and similar tracking tools
Social Media Interactions – Information if you engage with us via embedded social media features (e.g., Facebook/Instagram feeds)
We do not collect or store payment information through this website.
We use your data to:
Respond to your enquiries or customer service requests
Send newsletters and promotional updates (with your consent)
Improve our website’s functionality and user experience
Track analytics and website performance
We do not sell or share your data with third parties for marketing purposes.
If you subscribe to our newsletter, your email address is securely stored using our email marketing provider (e.g., Mailchimp). You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us at ravensbakery68@gmail.com.
Our website includes embedded features from social media platforms such as Instagram and Facebook. These may collect your IP address and data about your interaction with them. These features are governed by the privacy policies of the respective platforms.
We use cookies to:
Ensure the website functions correctly
Improve site speed and performance
Analyse visitor behaviour
Remember your preferences
You can manage your cookie preferences using our cookie banner when you first visit the site or adjust your browser settings.
For more information, please see our Cookie Policy.
Under UK GDPR, we process your data on the following legal bases:
Consent – For newsletter sign-ups and optional cookies
Legitimate Interests – To maintain and improve our website and respond to general enquiries
Contract – If you initiate a service request (e.g., wholesale enquiries)
We take appropriate technical and organisational measures to protect your personal data, including:
SSL encryption on our website
Regular security updates and backups
Restricted access to data
We may share your data with GDPR-compliant service providers who help us operate our website and communications, such as:
Email marketing services (e.g., Mailchimp)
Analytics tools (e.g., Google Analytics)
Website hosting providers
These third parties only access your data to perform specific tasks and are not permitted to use it for any other purpose.
Some of our service providers may store or process your data outside the UK. When they do, we ensure your data is protected using standard contractual clauses or other legally approved mechanisms.
You have the right to:
Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your data (“right to be forgotten”)
Withdraw consent at any time
Object to or restrict processing
To exercise your rights, please email ravensbakery68@gmail.com.
We keep your data only for as long as necessary:
Enquiries: up to 12 months
Marketing preferences: until you unsubscribe
Analytics data: anonymised after 26 months
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Last updated: 30th May 2025
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Ravens Bakery
68 High Street, Ingatestone, Essex, CM4 9DW
📞 01277 352667
📧 ravensbakery68@gmail.com
